Priority Access
Priority Access tickets for specified time slots can be booked in advance. Bookers join a separate, shorter queue that is given priority. Please arrive at least 10 minutes before your time slot.
Standard Entry
Standard Entry tickets can be booked for one of the three entry periods each day: 11am-1pm, 1-3pm and 3pm-close.
Standard Entry bookers can access the luminarium only during the entry period specified on their tickets. Please arrive within the first hour of your entry period.
Bookers should expect to have to queue prior to entry, with queues in excess of one hour during peak times.
Under 18 months
Entry is free for children under 18 months; however, tickets are required. These tickets are available to pre-book over the phone and in-person via Lakeside's box office, or can be gained upon entry to the Luminarium.
Access
Terceradix is fully wheelchair accessible, with free carer tickets. Carers of visitors with additional Access needs, particularly those who may experience difficulty queuing, are encouraged to speak to Terceradix staff on the day.
Mobility scooters are not allowed but can be parked outside.
A free ticket for a personal assistant (PA) is available for any d/Deaf or disabled person who has purchased a ticket and would be unable to attend without the help of their PA.
The PA must be able to assist the d/Deaf or disabled person to access Lakeside and its facilities, remaining with them to ensure their wellbeing and comfort. Anyone designated as a Personal Assistant must be able physically to assist the person they are with to leave the Luminarium in an emergency. The following forms of evidence make an individual automatically eligible for a free Personal Assistant ticket in addition to their ticket: Front page of DLA (Medium or Higher rate), Front page of Attendance Allowance letter (no specific rate required), Front page of PIP (no specific rate required), Evidence that registered severely sight impaired (blind), Recognised Assistance Dog ID card , CredAbility Access Card (with +1 icon). We recognise that this evidence might not include everyone that has an access requirement.
For those unable to provide us with any of the above, a free PA ticket can still be issued at the venue's discretion to those who need assistance from another person to move around safely within Lakeside's buildings. To book these, please call our box office team on 0115 846 7777 or email lakeside-box-office@nottingham.ac.uk. More information can be found here.
Visitors with Visual Impairments and Assistance dogs
Luminarium is a highly visual installation that uses colour and light, however those with a visual impairment are welcome to explore the installation to enjoy the atmosphere and ambient soundscape. The luminarium is not an environment that is suitable for assistance dogs, so we ask that they remain outside, where we will happily look after them while you enjoy the luminarium.
If you have a visual impairment, please make yourself known to a member of staff on arrival who can provide you with some more information and guide you.
Parking
If visiting Monday to Friday, please use the free parking at the West Entrance to University Park, and allow enough time to enjoy a walk around the side of the lake to reach the luminarium. On Saturday and Sunday you may use other car parks across the campus.
UNIVERSITY AND CAR PARK MAP